Return Policy
1. Returns
We want you to be completely satisfied with your purchase from Kingzmen. If you are not entirely pleased with your order, we're here to help.
1.1 Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
1.2 Time Frame for Returns
You have 10 days from the date of purchase to initiate a return.
1.3 How to Initiate a Return
To initiate a return, please contact our customer service at [your email address or customer support number]. Please include your order number, the item(s) you wish to return, and the reason for the return. Our customer service team will guide you through the return process.
2. Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
2.1 Refund Process
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
3. Exchanges
If you received a defective or damaged item and need to exchange it for the same item, please contact us at our contact link below within 5 days of receiving the product.
4. Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
5. Contact Information
If you have any questions about our return and refund policy, please contact us.